Is the free plan really free?
Yes. There’s no card and no end date. You get your yards and their unit lists, the screen the crew log washes on, the full wash history and the counts by unit type, with one office login and five crew logins. If you outgrow it, pick a plan and everything carries over.
Which plan should I pick?
If you just want to know which units got washed, Free. If you want the schedule and invoices handled too, Basic. If you’ve got a crew to manage, with inspections, hours and time off, Pro. You can switch from inside the app whenever you like, and nothing moves you automatically.
Who counts as a user?
Anyone who can sign in, crew or office. Someone without an email address can’t sign in, so they don’t count, and archiving a person frees their seat the same day. Basic and Pro have no cap. Free has one office login and five crew logins.
When is a new user added to the bill?
When you add them. You pay for the rest of the billing period, prorated. On a monthly plan that goes on your next invoice, so nothing is charged that day. On a yearly plan it’s charged right away. If you remove someone, they stay on the bill until the period ends, with no refund.
Is there a yearly price?
Yes, and it’s eleven months’ price for twelve. Basic is $869 a year plus $132 for each user past three. Pro is $2,739 a year plus $165 for each user past five.
What does it cost to get set up?
Nothing. The import spreadsheet, the walkthroughs, the help chat and email support come with every plan. If you’d rather not do it yourself, the onboarding call and having us move your data in are free too.
Why does every user count?
It keeps the base price low and the bill easy to predict. Each plan includes a few users, and an extra one is $12 or $15 a month, which is less than an hour of anyone’s time. The whole point is for the crew to log their own washes, so we priced seats low enough that they’re never the reason to leave someone off.
Do I need QuickBooks?
No. Without it, your invoices are still built for you and you can copy the lines out in one tap. With it, they’re sent straight into QuickBooks Online after you’ve looked them over.
What happens when the trial ends?
The trial is on Pro so you can see everything. When it ends you’re moved to Free. Your yards, unit lists and wash history keep working with one office login and five crew logins. Nothing gets deleted, and if you pick a plan later, everything else is right where you left it.
Can I get my data out?
Any time, and you don’t have to ask us. You can download the whole thing as a spreadsheet, or as a full copy of every record, from inside the app.
Do you take a cut of anything?
No. Nothing per wash, per unit, per invoice or per connection. You pay for the plan and its users, and nothing else.
Is my customer list kept separate from other companies’?
Yes. Every record belongs to one business and there’s no way across to another. New accounts start completely empty, and we don’t claim any right to your data, combined with anyone else’s or otherwise.